Register return

Not completely satisfied with your purchase? No problem! At PuzzlePro, we like to make returns as easy as possible.

You can find more information about our return conditions and the associated costs in our frequently asked questions.

How do returns work?

1. Register your return
Fill in the return form below with your order details. You can also indicate why you want to return the product.

2. Receive your return label
We will process your request and send you a shipping label by email with the corresponding return instructions.

3. Send your package
Carefully pack the product, preferably in its original packaging, and drop off the package at the specified shipping point.

4. Receive your refund
As soon as we have received your return, we will process the refund according to our return policy. Any return costs will be deducted accordingly.